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Frequently Asked Questions

Why might I want an OCF account? What do I get? How do I use OCF services?

Access to computing by the students for the students!

More specifically, we have a list of services.

Who are you?

The largest(*) student organization on campus (*by membership count). OCF is completely administered and operated by student volunteers ("staff"). [[About the OCF|doc about]].

Interested in [[joining staff|about-staff]]? Feel free to attend our meetings or [[contact us|doc contact]] by email.

Where is the lab? What are the hours?

See [[lab|doc services/lab]].

How do I join the OCF and get an OCF account?

See [[Join the OCF|doc membership]].

How do I join [[OCF staff|doc staff]]?

Check out [[our staff recruitment website|about-staff]]!

It's been a week since I requested an account, what happened!

Accounts are typically processed immediately. If your account requires additional approval by staff, it may take a few days (usually less) to be manually approved. If this was the case, you will have been informed during account creation.

In most cases when people think their account has not been created, the email landed in their spam folder. Check that first, or try to [[reset your password|change_password]] to see if your account has been created.

I think I left something in the lab, can you tell me if it's there?

Please do not email us about items lost in the lab. The front desk is staffed by paid employees, not by OCF volunteers. If you email us, the front desk staff will not see it. If you've lost something, you should instead stop by in-person to ask for it.

I have an account. Does it expire? Will it still work?

It should still work. Our current policy is to leave accounts alone after graduation. See [[account|doc services/account]].

My account is disabled. Or, I want to disable or delete my account.

See [[account|doc services/account]].

I forgot my username or password.

See [[account|doc services/account]].

[[Web hosting|doc services/web]]: How do I get group.studentorg.berkeley.edu ([[virtual hosting|doc services/vhost]])?

First, you need to have a group [[account|doc membership]] and a working [[website|doc services/web]]. Then, request [[virtual hosting|doc services/vhost]].

[[Email hosting|doc services/mail]]: How do I get @group.studentorg.berkeley.edu ([[virtual hosting|doc services/vhost]])?

First, set up regular [[virtual hosting|doc services/vhost]]. Then, request [[email virtual hosting|doc services/vhost/mail]].

My group already has a group.berkeley.edu domain. Will I have to migrate to group.studentorg.berkeley.edu?

All student organizations will be transistioned to studentorg.berkeley.edu in the coming months. If you are part of a research lab, faculty, or have a subdomain within a department (e.g. site.eecs.berkeley.edu) you will be exempt from the transition. We will provide more communication in the coming months on how this process will work.

[[Printing|doc services/lab/printing]]: I have a printing question/problem.

See [[Printing|doc services/lab/printing]].

There is some content on your website I want removed.

See our [[content removal policy|doc services/account/content-removal]].

I need to talk to a human.

See [[contact|doc contact]].